COMMUNICATIONS NOVEMBER 25, 2016
“Become a psycho: how to behave with irrational people”
About what the psychiatrist and counselor Mark Goulston tells in his book “How to talk to assholes: what to do with inadequate and intolerable people in your life” We all sometimes have to …
Mark Goulston
“What you need to know in order to become a good listener”
… Again, does not get sympathy. So, the best way to listen to a person who needs to throw out emotions is to ask questions, “writes Mark Goulston, a psychiatrist, author of, ” I hear you through and through. ” Help a person express anger and frustration, and then he will be able to figure it out …
Sarah Green Carmichael
• HUMAN RESOURCES MANAGEMENT AUGUST 29, 2013
How to listen when someone pours a soul
Three councils for those who do not know how to listen to a very upset interlocutor.
Mark Goulston
COMMUNICATION OCTOBER 22, 2013
How to listen properly if the other person does not match your style
Why often people who consider themselves professionals in communication, just do not hear the interlocutor? This can be due to a mismatch of styles.
Mark Goulston
EMOTIONAL INTELLIGENCE DECEMBER 05, 2013
Stop defending – the rules of communication for too vigilant
When we take a defensive posture, our interlocutors are much harder to understand. We also begin to hear them worse. In the end, we lock ourselves up.
Mark Goulston
PERSONAL QUALITIES AND SKILLS APRIL 29, 2014
How to learn to accept praise from superiors and colleagues
How do you most often respond to praise? Do you listen to what was said or are you trying to laugh it off?
Mark Goulston
How to talk to a nervous person
When people are nervous (and they are always nervous) their thinking becomes narrower.
Mark Goulston
PERSONAL QUALITIES AND SKILLS JULY 29, 2014
The leaders of “high pressure”
The greatness of the company is determined not by the absence of errors, but by the ability not to repeat the same mistakes.
Mark Goulston
PERSONAL QUALITIES AND SKILLS AUGUST 07, 2014
5 Steps Toward Effective Cooperation
Mirror neurons help us with learning and empathy. However, it happens that they harm us.
Mark Goulston
PERSONAL QUALITIES AND SKILLS MAY 06, 2015
To influence, strive for great achievements
When people draw a picture of future great achievements, they do not try to “convince others to do something important”.
Mark Goulston
PSYCHOLOGY MAY 13, 2015
Science to convince: you need to go beyond your possibilities
Lack of attention = listening, but not hearing.
Mark Goulston
How to really understand what the interlocutor wants to say
Make it clear that you are well aware of all the opportunities and difficulties that your interlocutor sees before you.
Mark Goulston
PERSONAL QUALITIES AND SKILLS MAY 27, 2015
When you have already done a lot, do more
Remember how you last time helped a loved one achieve an important goal.
Mark Goulston
How to understand that you talk too much
Even 20 seconds of chatter will turn the interlocutor off if this monologue moves past him.
Mark Goulston
COMMUNICATIONS NOVEMBER 25, 2016
Become a psycho: how to behave with irrational people
About what the psychiatrist and counselor Mark Goulston tells in his book “How to talk to assholes: what to do with inadequate and intolerable people in your life”
Mark Goulston
