Usable Insight – Narcissists, Neurotics and Mirror Neuron Gaps

Hell hath no fury as a narcissist
whose mirror is not telling them what they want to hear.

(excerpted and adapted from “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone).

You cringe when a coworker gets a paper cut and cheer when a movie hero gets the girl. That’s because for an instant, it’s just as if these events are happening to you—and, in a way, they are.

Years ago, scientists studying specific nerve cells in macaque monkeys’ prefrontal cortexes found that the cells fired when the monkeys threw a ball or ate a banana. But here’s the surprise: these same cells fired when the monkeys watched another monkey performing these acts. In other words, when Monkey #1 watched Monkey #2 toss a ball, the brain of the first monkey reacted just as if it had tossed the ball itself.

Scientists initially nicknamed these cells “monkey see, monkey do” neurons. Later they changed the name to mirror neurons, because these cells allow monkeys to mirror another being’s actions in their own minds.

The new name is more accurate, because we’re finding that humans, just like macaques, have neurons that act as mirrors. In fact, studies suggest that these remarkable cells may form the basis for human empathy. That’s because, in effect, they transport us into another person’s mind, briefly making us feel what the person is feeling. In a 2007 article titled, “The Neurology of Self-Awareness” in Edge, V. S. Ramachandran, a pioneer in mirror neuron research, commented, “I call these ‘empathy neurons’ or ‘Dalai Lama neurons’ for they are dissolving the barrier between self and others.”

In short, these cells may prove to be one way nature causes us to care about other people. But look at mirror neurons from another angle, and new questions emerge. Why is it that we often tear up when someone is kind to us? Why is it that we get a warm feeling when someone understands us? Why is it that a simple caring “Are you okay?” can so move us?

My theory, which my clinical findings support, is that we constantly mirror the world, conforming to its needs, trying to win its love and approval. And each time we mirror the world, it creates a little reciprocal hunger to be mirrored back. If that hunger isn’t filled, we develop a condition I have given the name “Mirror Neuron Gap” (MNG).

Mirror Neuron Gap, Narcissism and Neurosis

The concept of Mirror Neuron Gap (MNG) may partially explain the emotional experience, thinking and behavior responses in narcissism and neurosis.

Narcissists constantly need to be mirrored and have others conform to their emotional and psychological needs.  They frustrate and become irritated easily and when they are already in a state of MNG and someone dares to not cater to them, their frustration can quickly turn into what we call “narcissistic rage.”  This is what happened with the Evil Queen in Snow White.  Already experiencing a MNG (or else why would she have needed to ask for reassurance), she needed some stroking of her ego when she approached the Magic Mirror. And when in that state of mind she wasn’t “mirrored,” but instead was told that she was no longer “the fairest of them all” the insult added to her narcissistic injury was too much and caused her to fly into rageful retaliation.

On the other hand, when neurotics experience MNG, they feel anxious and/or depressed.  If at that point they are not mirrored by someone and to make matters worse, experience a further lack of mirroring through an uncaring act by someone else, they usually don’t fly into a rage. Instead they usually feel more anxious and/or depressed and will often withdraw or seek comfort with food, alcohol, drugs, shopping and/or sex (through hooking up, prostitutes and/or masturbation).

Mirror Neuron Gap and Implications for Psychotherapy

There is a well known quote first made famous by President Theodore Roosevelt and more recently by John Maxwell, respected leadership expert, speaker, and author that, “People don’t care how much you know, until they know how much you care.”  I would add to that the notion that, “Sometimes people aren’t able to care about what you want them to do, until they feel cared about by you.”  The reason for that is that when people feel unmirrored and uncared for and are experiencing a MNG, they are in a state of emotional deprivation.   While in that state of mind, their focus is often distracted by trying to correct that deprivation rather than focusing on what they need to get done for the good of their company or organization.

Alternatively, when you are in a state of MNG and you are accurately mirrored, you feel temporarily complete.  That usually crosses over into feeling grateful and often the desire to reciprocate… and with some resistant patients, the desire to cooperate and take steps towards getting well.

Here’s an example from my own practice that illustrates the surprising power of reducing someone’s MRG. It involves Jack, a highly intelligent paranoid patient I saw several years ago. Before coming to me, Jack had seen four other psychiatrists.

“Before we start talking,” Jack said right off the bat, “I need to tell you that the people living above me keep making noise all night long and it’s driving me crazy.” He said this with a wry grin that seemed odd at the time.

“That must be exasperating to you,” I responded empathetically.

Smiling mischievously as if he’d caught me in a trap, Jack added: “Oh, I neglected to tell you that I live on the top floor of my apartment building and there’s no access to the roof.” Then he looked at me with a smirk reminiscent of a comic looking to get a rise out of an audience.

I said, “Tell me more,” and he continued to explain his paranoid delusion in more delusional detail.

I thought to myself: “Hmm. I could say ‘so what?’ and trigger a confrontation. I could repeat ‘tell me more,’ and have him go into even detail about his paranoid delusion. I could say ‘I’m sure that the sound appears quite real to you, but a part of you knows it isn’t’ . . . but that’s probably what the other four psychiatrists said.”

Then I asked myself, “What’s more important to me? To be a calm, objective professional giving him yet another of the reality checks that he’s already received from my profession? Or to try to help him, even if it means letting go of reality?”

I decided on the latter. And with that conclusion, I let go of what I knew to be the objective truth, stepped completely into what he believed to be the truth and said with full sincerity: “Jack, I believe you.”

With that, he looked at me and paused for a moment. Then, startling me, he started crying, making the sound of a starving feral cat out in the night. I thought I’d opened up a real can of worms and questioned my judgment, but I just let him cry. As the minutes went by, his crying lessened, sounding less animal and more human. Finally, he stopped, blotting his eyes with his sleeve and wiping his nose with a tissue. Then he looked at me again, seeming ten pounds lighter as if he’d just relieved himself of a tremendous burden, and offered me a wide, knowing grin, “It does sound crazy, doesn’t it?”

We smiled together at the insight he’d just gained, and he took his first step toward getting better.

What happened to allow Jack to begin to give up his craziness? He felt mirrored by me. In his experience, the world required him to mirror and agree with it, whether it was a doctor saying, “You need this medication,” or a psychiatrist saying, “You realize that these are delusions, don’t you?” In that scenario, the world was always sane and right, and Jack was always insane and wrong. And “insane and wrong” is a heck of a lonely place to be.

My accurate mirroring helped Jack to feel less alone. As he felt less alone, he was able to feel some relief. And as he felt that relief, he was mentally able to relax. As a result, he felt grateful and, with that gratitude, came a willingness to open his mind to me and to work with me rather than fight me.

Mirror Neuron Gap goes to the Movies

In today’s world, it’s easy to imagine that deficit growing into a deep ache. Many of the people I work with—from CEOs and managers to unhappy spouses to clinically depressed patients—feel that they give their best, only to be met day after day with apathy, hostility, or (possibly worst of all) no response at all. In my belief, this deficit explains why we feel so emotionally touched, disarmed and even overwhelmed when someone acknowledges either our pain or our triumphs.

Understanding MNG and mirroring those who are experiencing it has tremendous application to leadership, sales, marketing, family and intimate relationships.  Many of the “tear jerker” scenes in movies are caused when a rift between two individuals with severe MNG, suddenly connect with each other.  As we watch that happen we experience the protagonists going from conflicted to connected to each feeling complete. The tears we feel at those moments are the vicarious experience of the MNG being corrected in both of the characters on the screen.

You might recognize some of the following (get out your handkerchiefs):

I think that leadership guru and my mentor, Warren Bennis, summed it up best, “When you deeply listen and get where people are coming from, and then care about them when you’re there, they’re more likely to let you take them where you want them to go.”*

* from the dedication in: “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone(AMACOM, $24.95).

Be Sociable, Share!

Tags: , , , , , ,

25 Responses to “Usable Insight – Narcissists, Neurotics and Mirror Neuron Gaps”

  1. Bruce Wayne Says:

    Whooo I can’t believe I never watch this blog before, good read

  2. Issac Maez Says:

    thank you for this interesting information I will post a link on my blog so my readers can benefit from it also.

  3. Emogene Feoli Says:

    hey this blog is great. I’m glad I came by this blog. Maybe I can contribute in the near future. PM ME on Yahoo AmandaLovesYou702 Thank you day575

  4. Zane Mcatee Says:

    hey this blog is great. I’m glad I came by this blog. Maybe I can contribute in the near future. PM ME on Yahoo AmandaLovesYou702 Thank you day579

  5. teeth whitening products Says:

    I usually agree with what you post here, but in this case I must say that I do not share your views.

  6. Jaimie Zwigart Says:

    I bookmarked this blog earlier and just came back to it … well put and I will definately be forwarding this once I get to my work PC …

  7. Jeremy Maez Says:

    Hey, I like your site. I was wondering if you would do a review post of my product at

  8. aqualift Says:

    Welcome First time skipped here on your site, founde on Yahoo.

  9. Aramex Says:

    Hi First time bounded here on your site, founde on Bing. I just wanted to say thank you for your advice, both in the quality and speed you replied. What you said really made sense to me and it was kind of what I was thinking already. It really helped reiterate some of my feelings I wasn’t quite sure about and how to handle them. I really appreciated your advice and also found your website to be helpful and entertaining :) You guys are doing a great thing. Thanks again.

  10. Alex Ferrer Says:

    First, I’d like to thank you for this enlightening article. Secondly, I would like to inquire where I can get more information regarding your post. I arrived here through Bing and cannot find any other relevant sites on this matter. necessary. Thank you.

  11. Mark Olsen Says:

    Firstly, I’d like to thank you for this enlightening article. Second, I would like to inquire where I can find more information regarding your post. I arrived here through Bing and cannot find any other relevant web sites on this subject. e-mail if needed. Thank you.

  12. johnQ Says:

    How about another post like this one!

  13. how to get back with your ex girlfriend Says:

    how to get back with your ex girlfriend…

    This is one of my favorite articles all week….

  14. petroula Says:

    The site has nice and unique wordpress templates.

  15. Matthew C. Kriner Says:

    Great comment about success

  16. Gerald Adderley Says:

    Nice blog! Just leaving a note to let you know I was here…

  17. Fausto Mccready Says:

    I like the layout of your blog and I’m going to do the same thing for mine. Do you have any tips? Please PM ME on yahoo @ AmandaLovesYou702

  18. CB Predator Says:

    amazing webpage! David

  19. Chester Mauceri Says:

    Such a usefule blog…wow !!!!

  20. Stop Anxiety Says:

    I wanted to tell you hi. I are already dropping by your site.

  21. Gregg Ziesmer Says:

    Great post

  22. Online Meds Says:

    You own a very interesting blog covering lots of topics I am interested as well.I just added your site to my favorites so I can read more in the future… Please continue your marvellous work

  23. travel wallets Says:

    Hi, your webpage appears to be quite artistic in its style.

  24. Pharme624 Says:

    Hello! deedake interesting deedake site!

  25. Wordpress Themes Says:

    Nice brief and this fill someone in on helped me alot in my college assignement. Say thank you you seeking your information.