Usable Insight – Firing as a Failure of Leadership

Mark — Sun, 27 Sep 2009 00:26:24 +0000

If you “Just Listen” to leaders you’ll discover that the better ones view firing people as a failure of their leadership by: a) not having hired the right person in the first place and if they have, b) not providing them with skills training or capacity (time and other resources necessary) to succeed in their position…

And you’ll discover that the poorer leaders look for someone else to blame.

This scenario all too frequently occurs when entrepreneurs or founders of startups have a vision of their company — or at least the opportunity it is set up to exploit — and intuitively know all the requisite functions necessary to turn their vision into a reality. Then they hit “speed bumps” when they realize they have to work through people who don’t perform those functions the way the founder intuitively imagines they should. That is when the micromanaging begins and rather than becoming clearer, the founder instead rides his/her people harder causing lowered productivity and performance.

To resolve this it is important for the end goal and objectives to support that goal be clearly articulated. Next the tasks to achieve those objectives and skills to accomplish those tasks need to be clearly articulated. Then a means to learn and master those skills need to be provided. Finally after those skills are mastered, the company has to have a structure where people have the capacity (ample time and other resources) to employ those skills to accomplish those tasks to meet those objectives that achieve those goals.

Marshall Goldsmith and Patricia Wheeler invite you to a Thought Leader Teleforum
on Wednesday September 30th at 1 PM Eastern time.

Please join us in a Thought Leader TeleForum for a discussion focused on “Just Listen: The Secret Weapon to Getting Through to Absolutely Everyone featuring Mark Goulston, moderated by Executive Coach Patricia Wheeler.

The first make-or-break step in persuading anyone to do anything is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse — things can only go from bad to worse if you are unable to break through emotional barricades. During this TeleForum, Mark Goulston will explore a number of powerful yet simple, easy-to-apply techniques to reach through these barriers and have your message be heard and understood.

Using the powerful techniques learned in this session, you’ll be able to turn the “impossible” and “unreachable” people in your life into allies, devoted customers and lifelong friends.

Mark Goulston, M.D., is an executive coach, team building consultant trained as a clinical, psychiatrist. He has been a UCLA professor of psychiatry for more than 25 years, trained FBI and police hostage negotiators and worked with or spoken to companies, universities and organizations around the world. He is the best selling author of four books including his latest, “Just Listen”. In addition he writes the Tribune Media syndicated career advice column, “Solve Anything with Dr. Mark,” blogs for Fast Company and the Huffington Post and is a contributor to Harvard Business online.

During this 60-minute conference call we will be discussing the three points below plus fielding your specific questions:

- Effectively getting through to difficult people…without the fear of making the situation worse

- Skills to help you easily confront current situations that you may be avoiding

- How to win increased respect from others and confidence in yourself for dealing with difficult situations head on

There is no charge for this TeleForum, which will be held at 10 AM Pacific/1 PM Eastern time on Wednesday September 30th. Please click here to register. If this link does not work in your browser, you may cut and paste the following URL: www.LeadingNews.org/signupgc.htm.

To adjust for international time zones, you can visit World Time Converter.

If you have further questions, please contact Lori Glover at 858 382-4687.

We look forward to your participation!

Patricia and Marshall

Thanks to my supportive subscribers for their support in helping my new book, “Just Listen” reach #1 in four business categories at amazon.com in its first week of publication.

Other chances to catch Mark:

September 30, 4:30-5:30 PM PDT – free guest teleclass at: “Just Listen: The secret weapon to succeeding as an entrepreneurial MD” hosted by The Entrepreneurial MD

October 7, 5:30-8:30 PM PDT – “Cracking the Communication Code” – Professional Coaches and Mentors Association, Santa Monica

Press Release: Discover the Secret to Getting Through to Absolutely Anyone

Spread the Word

Mark Goulston » leaders

Usable Insight – Firing as a Failure of Leadership