Usable Insight Blog

Posted on February 14th, 2015 by Mark Goulston

Q: What is the difference between intensity and presence (when applied to interpersonal interactions)?

A: Intensity pushes people away; presence attracts them.  Intensity is about persuading others; presence is about influencing them.  Intensity is about dominating others; presence is about working with others. Intensity is about having a personal agenda; presence is about having a purpose.  Intensity is about not leaving anything to chance; presence is about trusting others.

Wouldn’t you agree?

Please share your comments below

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Posted on February 7th, 2015 by Mark Goulston

Q: What is the best way for an aging baby boomer to stay relevant?

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Posted on February 1st, 2015 by Mark Goulston

Q: What is the best way to deal with a threatening manipulative person? You know, that’s the kind of person* who says they’ll kill themselves or go out and get drunk or something else if you don’t agree with them or agree to do something?

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Posted on January 18th, 2015 by Mark Goulston

This is the first in our intermittent “Gotta Have It” series where we will provide tips from our “Creating ‘Gotta Have It’ Presentations and Trainings.”  When you create “gotta have it” in a customer or client you don’t need to persuade them to buy or hire you, you just sign them up.

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