Usable Insight Blog

Posted on March 28th, 2014 by Mark Goulston


  1. You can’t stand the sight of them and they make your skin crawl
  2. You are afraid of them
  3. Friends keep telling you to get out Read the rest of this entry »
Posted on March 20th, 2014 by Mark Goulston

Q: What is integrity?

A: Integrity is doing what you say you’ll do when you say you’ll do it and at the first sign of not being able to do it, contacting everyone that it affects and correcting any damage your not following through causes before you move on (source: Barbados Group). 

And a corollary to this is that if you don’t demonstrate integrity in this manner, anyone it negatively affects has the right (if they so choose) to: a) never work with you again; b) not offer you future opportunities; c) tell everyone they know to view you in the same way. 

Therefore before you make or commit to a promise, keep in mind that the person you disappoint if you don’t keep it may see you as: a) merely lacking follow through, flakey and unreliable (and no worse than the mediocrity that pervades the world; b) lacking integrity and by definition someone not to be trusted or respected; c) lying and therefore someone to be disdained and (if they so choose) bad mouthed to others as a liar.

Wouldn’t You Agree?

Posted on March 6th, 2014 by Mark Goulston

Five Rules for Marital Longevity… and Maybe Even Marital Harmony

Would the following defrost your relationship or make it even more frosty? Read the rest of this entry »

Posted on March 4th, 2014 by Mark Goulston

The best – and most reasonably priced – lobster roll in the country is not it Maine. It’s in FLA.

Read the rest of this entry »