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COMMUNICATIONS NOVEMBER 25, 2016

“Become a psycho: how to behave with irrational people”

About what the psychiatrist and counselor Mark Goulston tells in his book “How to talk to assholes: what to do with inadequate and intolerable people in your life” We all sometimes have to …

Mark Goulston

“What you need to know in order to become a good listener”

… Again, does not get sympathy. So, the best way to listen to a person who needs to throw out emotions is to ask questions, “writes Mark Goulston, a psychiatrist, author of, ” I hear you through and through. ” Help a person express anger and frustration, and then he will be able to figure it out …

Sarah Green Carmichael

HUMAN RESOURCES MANAGEMENT AUGUST 29, 2013

How to listen when someone pours a soul

Three councils for those who do not know how to listen to a very upset interlocutor.

Mark Goulston

COMMUNICATION OCTOBER 22, 2013

How to listen properly if the other person does not match your style

Why often people who consider themselves professionals in communication, just do not hear the interlocutor? This can be due to a mismatch of styles.

Mark Goulston

EMOTIONAL INTELLIGENCE DECEMBER 05, 2013

Stop defending – the rules of communication for too vigilant

When we take a defensive posture, our interlocutors are much harder to understand. We also begin to hear them worse. In the end, we lock ourselves up.

Mark Goulston

PERSONAL QUALITIES AND SKILLS APRIL 29, 2014

How to learn to accept praise from superiors and colleagues

How do you most often respond to praise? Do you listen to what was said or are you trying to laugh it off?

Mark Goulston

How to talk to a nervous person

When people are nervous (and they are always nervous) their thinking becomes narrower.

Mark Goulston

PERSONAL QUALITIES AND SKILLS JULY 29, 2014

The leaders of “high pressure”

The greatness of the company is determined not by the absence of errors, but by the ability not to repeat the same mistakes.

Mark Goulston

PERSONAL QUALITIES AND SKILLS AUGUST 07, 2014

5 Steps Toward Effective Cooperation

Mirror neurons help us with learning and empathy. However, it happens that they harm us.

Mark Goulston

PERSONAL QUALITIES AND SKILLS MAY 06, 2015

To influence, strive for great achievements

When people draw a picture of future great achievements, they do not try to “convince others to do something important”.

Mark Goulston

PSYCHOLOGY MAY 13, 2015

Science to convince: you need to go beyond your possibilities

Lack of attention = listening, but not hearing.

Mark Goulston

How to really understand what the interlocutor wants to say

Make it clear that you are well aware of all the opportunities and difficulties that your interlocutor sees before you.

Mark Goulston

PERSONAL QUALITIES AND SKILLS MAY 27, 2015

When you have already done a lot, do more

Remember how you last time helped a loved one achieve an important goal.

Mark Goulston

How to understand that you talk too much

Even 20 seconds of chatter will turn the interlocutor off if this monologue moves past him.

Mark Goulston

COMMUNICATIONS NOVEMBER 25, 2016

Become a psycho: how to behave with irrational people

About what the psychiatrist and counselor Mark Goulston tells in his book “How to talk to assholes: what to do with inadequate and intolerable people in your life”

Mark Goulston

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