Category : Career

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Written on Feb, 09, 2016 by in , ,
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Harvard Business Review –  Assessment: How Well Do You Communicate During Conflict?  

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Written on Apr, 07, 2015 by in , ,

Careers Former FBI hostage-negotiation trainer explains how to get people to do what you want by Jacquelyn Smith Mark Goulston, a former FBI hostage negotiation trainer, role playing. Mark Goulston spent two years role-playing for a living. He’d pretend to be a suicidal policeman, holding a gun to his neck, threatening to take his own life. His job was to …

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