Category : Articles

This is a collection of my articles and articles/blogs where I am quoted/featured or ones that I just wanted to share with you, because of their value. I hope that if you comment, you’ll also provide links to articles in which you are featured and ones that you think offer value.

Written on Feb, 09, 2016 by in , ,
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Harvard Business Review –  Assessment: How Well Do You Communicate During Conflict?  

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Written on Jun, 06, 2015 by in ,
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You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes and ears. Once you’re on a roll, it’s very easy to not notice that you’ve worn out your welcome. You may not even realize that the other person is politely trying to get a word in, or subtly …

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Written on May, 15, 2015 by in ,
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Careers A psychiatrist says this skill is the best indicator of a person’s ability to succeed by Jacquelyn Smith We all face obstacles in our lives and careers — and while they can make us better and stronger, they can also put us over the edge. It turns out, the ability to get over those hurdles and persevere is the …

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Written on May, 15, 2015 by in ,
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In his latest book, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Goulston introduces a communication process in a book (first published in 2010) that can help almost anyone get to almost anyone else who may otherwise be inaccessible. Dorothy and her friends were advised to follow the yellow brick road. Goulston advises his reader to follow …

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Written on May, 09, 2015 by in ,
Screen Shot 2015-05-25 at 5.26.03 PM

In his latest book, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, Goulston introduces a communication process in a book (first published in 2010) that can help almost anyone get to almost anyone else who may otherwise be inaccessible. Dorothy and her friends were advised to follow the yellow brick road. Goulston advises his reader to follow the …

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Written on Apr, 07, 2015 by in , ,
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Careers Former FBI hostage-negotiation trainer explains how to get people to do what you want by Jacquelyn Smith Mark Goulston, a former FBI hostage negotiation trainer, role playing. Mark Goulston spent two years role-playing for a living. He’d pretend to be a suicidal policeman, holding a gun to his neck, threatening to take his own life. His job was to …

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