Books

“JUST LISTEN” Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston

From Publishers Weekly


Goulston (Get Out of Your Own Way at Work) returns with a primer on dealing with hard-to-reach people in virtually every scenario—defiant executives, angry employees, families in turmoil, warring couples—through use of well-honed psychological techniques. Negotiating intractable situations is like driving up a steep hill, he posits, but most of us make the mistake of creating more resistance by shifting up; downshift, and you get control, he writes. His Persuasion Cycle filters illustrative snippets from counseling sessions during which he digs into an impressive bag of tricks—Magic Paradox, Impossibility Question, Empathy Jolt—techniques like martial arts moves: potent on their own, but even more powerful when you combine them. His successful persuasion case studies include negotiating a police standoff and assisting a married couple’s conflict resolution. Chapter summaries feature action steps preparing readers to encounter similar scenarios, yielding a guide that is as entertaining as it is useful. (Sept.)


Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

I read “Just Listen” on a weekend plane ride, started putting the lessons to work on Monday, and have been using them routinely ever since. I’ve already ordered copies for everyone in Mattel’s senior leadership team and for each of my grown kids.

- Bob Eckert, CEO and Chairman, Mattel

Full of lively, practical advice that will help you in every interpersonal interaction. His insights in to human behavior are real gems.

- Steven B. Sample, President, University of Southern California, author of the best-selling The Contrarian’s Guide to Leadership

For most of my life, I thought I could talk my way out of any problem and into any party. “Just Listen” and Mark’s advice helped me “listen my way…” to the next level. This book is an instant classic and a must read for any business leader.

- Jason Calacanis, CEO, Mahalo and Founder, Open Angel Forum

Mark Goulston provides a blueprint for connecting with people and building meaningful relationships in your personal and professional life. This is a must-read for anyone focused on improving their interpersonal effectiveness.

- Wayne Gattinella, President and CEO, WebMD

Goulston’s book delivers on his promise. Read it and you will discover the secret to getting through to absolutely anyone, and I mean anyone!

- Mark Victor Hansen, co-author of Chicken Soup for the Soul

Easy to read, easy to follow and the results are astounding.

- Marshall Goldsmith, best selling author of Mojo: How to Get It, Keep It, How to Get It Back if You Lose It

Book Description

You’ve got a business colleague who’s hostile…a client who’s furious…a staffer who’s deeply cynical — how do you get people to do what you want in tough situations like these? In Just Listen, veteran psychiatrist and business coach Mark Goulston reveals the secret to how to get through to anyone, even when productive communications seems impossible.

Product Details

  • Hardcover: 256 pages
  • Publisher: AMACOM (September 15, 2009)
  • Language: English
  • ISBN-10: 0814414036
  • ISBN-13: 978-0814414033

GET OUT OF YOUR OWN WAY AT WORK and Help Others Do The Same

by Mark Goulston

Great leaders know how to get out of their own way and help others do the same; on the other hand not-so-great leaders get in everyone’s way. If you are committed to becoming great, this book is one of the best guides to help you make it happen.

- Warren Bennis, USC Professor
Founding chairman of the Leadership Institute at University of Southern Calfornia’s Marshall School of Business. Author of books including: On Being a Leader

Many books help you learn what to do – this book helps you learn what to stop! This book will help me become a better coach. It can do the same for you! This book can help you get ahead by surpassing the most important person who is holding you back – yourself!

- Marshall Goldsmith
One of 50 great thinkers and leaders in the field of management according to the American Management Association and the author or co-editor of 18 books, including: The Leader of the Future (a Business Week best-seller).

CEOs do not live in ivory towers. Psychobabble will not help them. Their world is full of pragmatic pragmatic problems that need to be quickly addressed and solved. Dr. Goulston describes issues in real terms and breaks them down so that a CEO can quickly understand them which will lead him or her to real world solutions.

- Dr. Jack Lin
Chairman of the Board and Past CEO
National Technical Systems
NASDAQ (NTS)

Book Description

A practical guide to help workers and managers deal with the self-sabotage that stands in the way of career advancement and satisfaction.

Self-defeating behavior is the most common reason that people put their jobs, careers, and reputations in jeopardy. Whether it’s as simple as a breach of etiquette or a fear of learning new things, expecting too much from employers or failure to delegate, these behaviors lead to frustration, confusion, guilt, defensiveness, and self-doubt that will seriously hurt or even derail a career, no matter how intelligent or qualified a person might be.

Get Out of Your Own Way at Work covers forty of the most common self-defeating behaviors, explains why we sabotage ourselves, and offers proven steps to transform behavior from self-defeating to life-enhancing.

Illustrated with anecdotes and “useable insights” drawn from Dr. Goulston’s more than twenty years in clinical and organization settings, Get Out of Your Own Way at Work shows anyone how to stop being their own worst enemy.

Product Details
- Hardcover: 288 pages
- Publisher: Putnam Adult (October 6, 2005)
- Language: English
- ISBN: 0399152660

GET OUT OF YOUR OWN WAY

by Mark Goulston, Philip Goldberg

Book Description

Procrastination…Envy…Anger…Self-pity…Compulsion….In any of its many forms, self-defeating behavior is the single most common reason that people seek psychotherapy.

It is a poison that prevents people from achieving the love, success, and happiness they desire. Get Out of Your Own Way is an antidote, explaining the reasons for self-sabotage by going back to the childhood origins of various behaviors. With anecdotes and usable insights drawn from twenty years of psychiatric clinical practice, Dr. Mark Goulston shares ideas that have helped thousands of patients overcome pain, fear, and confusion-to approach life’s challenges with dignity, wisdom, courage, and even humor.

Product Details
- Paperback: 177 pages
- Publisher: Perigee Trade; Reissue edition (February 1, 1996)
- Language: English
- ISBN: 0399519904

The 6 Secrets of a Lasting Relationship: How to Fall In Love Again — and Stay There

by Mark Goulston, Philip Goldberg

Book Description

This straightforward guide explains how Chemistry, Respect, Enjoyment, Acceptance, Trust, and Empathy are the pillars that support a strong, successful relationship-and how couples can repair those pillars, protect them against the long-term wear and tear of stress, boredom, and bickering, and build a lasting, satisfying love.

Product Details
- Paperback: 336 pages
- Publisher: Perigee Trade; Reissue edition (April 2, 2002)
- Language: English
- ISBN: 0399527397

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